Action underway
Customer concentration
High revenue concentration
Control / response
Top-customer exposure mapped; renewal and diversification actions assigned.
Owner · Sarah Chen
SolidSimple Operating Centre
Revenue, margin and control exposures identified, owned and actively managed.
High revenue concentration
Control / response
Top-customer exposure mapped; renewal and diversification actions assigned.
Owner · Sarah Chen
Margin erosion risk
Control / response
Indexation and pass-through controls introduced for new and renewed commitments.
Owner · Alex Morgan
Control risk
Control / response
Delegation limits are being documented and approvals moved into the decision record.
Owner · David Ross